Loading
Call Bilal — NOE Events
+971 54 553 4345
Legal
The following terms and conditions apply to our event production engagements for corporate and government clients. They form part of our contracts unless otherwise agreed in writing.
Terms & Conditions 1. Booking Confirmation & Payment The Client must sign and return the quotation along with a 50% advance payment to confirm the booking and secure the event date. 2. Final Payment The remaining 50% balance must be paid in full no later than two (2) days prior to the event date. 3. Failure to Complete Payment If the Client fails to settle the full outstanding balance within the specified time, the Company reserves the right to cancel and terminate the booking without further notice. In such circumstances, all payments made by the Client shall be non-refundable, and the Company shall have no obligation to provide the agreed services. 4. Cancellation by Client In the event that the Client cancels, postpones, or terminates the event for any reason, the initial 50% deposit shall remain strictly non-refundable. 5. Changes to Services Any changes to the agreed scope of work, services, quantities, timings, or requirements after confirmation may be subject to additional charges. 6. Additional Costs Any additional services or requirements requested by the Client after confirmation will be charged separately and must be approved by the Client. 7. Force Majeure The Company shall not be held liable for cancellation, delay, or failure to perform caused by circumstances beyond its reasonable control, including government restrictions, venue restrictions, natural disasters, or other force majeure events. 8. Damages The Client shall be responsible for any damage caused by the Client or guests to the Company’s equipment, furniture, installations, or other property. 9. Acceptance By signing the quotation and making the initial payment, the Client confirms that they have read, understood, and accepted all Terms & Conditions stated herein. Event Cancellation, Deposits & Supplier Commitments The initial 50% advance payment is required to confirm the booking and secure the event date, services, suppliers, equipment, staff, and other resources required for the event. Upon receipt of the advance payment, the Company may commit and make payments to third-party suppliers and service providers on behalf of the Client. Such payments may be non-refundable or subject to cancellation charges in accordance with the respective suppliers’ terms and conditions. In the event that the Client cancels, postpones, or terminates the event, the advance payment shall be non-refundable to the extent that the Company has incurred, committed to, or become liable for any costs, cancellation charges, supplier fees, or other expenses relating to the event. Where any amount remains recoverable from suppliers or third parties after cancellation, the Company will deal with such amount in accordance with the applicable supplier terms and the Client’s contractual rights. The Client acknowledges and agrees that the Company may use the advance payment to secure and commit to third-party services required for the event.